User Guide for Vividora Photography

Introduction

Welcome to the Vividora Photography User Guide! This guide is designed to assist both our Partners (Photographers) and Customers in navigating the platform effectively. Whether you are showcasing your photography services or exploring and booking predefined photography packages based on locations, this guide has everything you need.

Table of Contents

1. Overview of Vividora Photography
2. Getting Started
   • Creating an Account
3. For Partners (Photographers)
   • How to Create a Listing
   • Managing Your Listings
   • Receiving Bookings
   • Withdrawal Process
4. For Customers
   • Exploring Photography Packages
   • Making a Booking
   • Managing Your Bookings
5. Frequently Asked Questions (FAQs)
6. Support and Contact Information

1. Overview of Vividora Photography

Vividora Photography connects talented photographers (Partners) with customers seeking photography services. Our platform offers predefined packages based on specific locations, making it easy for customers to find the right service for their needs.

2. Getting Started

Creating an Account

To access all features of Vividora Photography, please create an account:

1. Click on the “Sign Up” button located in the top right corner of the homepage.
2. Complete the registration form with your details (name, email, password).
3. Select whether you are registering as a Partner or a Customer.
4. Click “Register” to finalize your account creation.

3. For Partners (Photographers)

How to Create a Listing

1. Log in to your Partner account.
2. Navigate to your “Dashboard.”
3. Click on “Add New Package.”
4. Fill in the details for your package:
   • Title: The name of your photography package.
   • Location: Specify the location where the package is available.
   • Description: Provide a detailed overview of what the package includes.
   • Pricing: Set the price for the package.
   • Images: Upload high-quality images that represent your work and package.
5. Click “Publish” to make your package available for customers.

Managing Your Listings

1. Go to the “Dashboard.”
2. Click on “My Packages.”
3. Here, you can view, edit, or remove your existing packages as needed.
4. Ensure your information is accurate and up-to-date to attract customers.

Receiving Bookings

1. When a customer books your photography package, you will receive an email notification.
2. Check the “Package Bookings” section in your Dashboard to keep track of upcoming appointments and details.

Withdrawal Process

1. Navigate to the “Withdrawal” section in your Dashboard.
2. Withdrawals are processed through Stripe. Follow the instructions to initiate a withdrawal to your linked bank account.
3. Provide any necessary details and submit your withdrawal request.

4. For Customers

Exploring Photography Packages

1. Visit the homepage to browse available photography packages.
2. Use the search bar or filter options to find packages based on your desired location.
3. Click on any package to view detailed information, including descriptions and images.

Making a Booking

1. Select the desired photography package.
2. Choose your preferred date and time for the service.
3. Complete the booking form with your details.
4. Confirm your booking by clicking “Book Now.” A confirmation email will be sent to you shortly.

Managing Your Bookings

1. Log in to your account and navigate to “My Bookings” in your Dashboard.
2. Here, you can view all upcoming bookings, request changes, or cancel if necessary.

5. Frequently Asked Questions (FAQs)

• What should I do if I forget my password? Use the “Forgot Password” link on the login page to reset your password.

• How can I contact a Partner for specific questions? Each package has a “Contact” button that allows you to send direct messages to the Partner.

• What Payment Methods Are Accepted?

  Payments on Vividora Photography are securely processed through Stripe. Customers can pay using any major credit or debit card. This ensures a smooth and safe transaction experience for all bookings.

6. Support and Contact Information

For further assistance, please contact our support team:

• Email: su*****@vi*****************.com
• Phone: +123-456-7890
• Live Chat: Available on our website from 9 AM to 5 PM (UTC).

Conclusion

Thank you for choosing Vividora Photography! We hope this guide helps you navigate our platform with ease. Whether you are a Partner or a Customer, we are dedicated to providing an exceptional experience.