Effective Date: 09.05.2024
Vividora Photography OÜ (“we”, “us”, or “our”), with a registered address at Järvevana tee 9, Tallinn, 11314, Estonia, is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website [www.vividoraphotography.com] and our photography/videography services. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we treat it.
By using our services, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when booking our services, subscribing to our newsletter, or contacting us for inquiries. This may include:
- Name
- Email address
- Phone number
- Payment information (handled through secure third-party processors)
- Location details for photoshoots (date, time, venue)
- Social media handles (if used for communication or permissions)
1.2 Photographic Data
- Photos and videos captured during your session.
- Consent records for marketing usage (if you opt-in).
1.3 Automatic Data Collection
We may collect technical data automatically, such as:
- IP address
- Browser type and version
- Device information
- Time zone settings and location
- Cookies and similar tracking technologies (refer to our Cookie Policy for more details).
1.4 Children’s Privacy
We do not knowingly collect personal data from children under the age of 16 without parental consent. If we discover that a child under 16 has provided us with personal information, we will promptly delete it from our systems. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
2. How We Use Your Information
2.1 To Provide Our Services
We use your personal information to:
- Process and manage bookings
- Deliver photography and videography services
- Communicate with you regarding the service (confirmation, updates, etc.)
- Process payments and handle billing
- Ensure the smooth delivery of edited images and videos
2.2 Marketing and Promotions (with explicit consent)
- We may use your photos and personal information for promotional purposes, such as featuring them on our website, social media platforms, or printed materials. This will only be done with your explicit consent. You have the right to withdraw your consent at any time by contacting us.
2.3 Improving Our Services
- We use aggregated data and website analytics (e.g., Google Analytics) to improve user experience, optimize website functionality, and enhance service offerings. This data does not personally identify you.
2.4 Compliance and Legal Requirements
- We may process your data to comply with applicable laws, regulations, or legal obligations, including tax reporting, anti-fraud measures, and responding to legal requests.
3. How We Share Your Information
3.1 With Freelance Photographers and Videographers
- We share your booking details, including personal and session-related information, with the photographers and videographers assigned to your shoot. They require this information to communicate with you and deliver the service.
3.2 Third-Party Service Providers
We use trusted third parties to process payments, store and transfer files, and operate our website. These include:
- Payment processors (e.g., PayPal, Stripe)
- Cloud storage (e.g., WeTransfer, Dropbox)
- Website hosting services
- Marketing tools (e.g., email service providers)
These providers are contractually bound to protect your data and only use it to provide their services to us.
3.3 Legal Obligations
- We may share your data to comply with legal obligations or protect our legal rights (e.g., responding to government requests or preventing fraud).
3.4 Business Transfers
- In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the business assets.
4. Your Data Protection Rights
In compliance with GDPR and other applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal retention requirements.
- Restriction: Request limitation on the processing of your data.
- Data Portability: Receive your data in a structured, commonly used format.
- Objection to Processing: Object to our processing of your personal data for marketing purposes.
- Withdrawal of Consent: Withdraw your consent for marketing at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at [email address]. We aim to respond to all requests within one month.
5. Security Measures
We take the security of your data seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption of sensitive data (such as payment details)
- Secure file transfer methods
- Regular updates to website security
- Limiting access to personal data to employees, photographers, and third-party processors who need it for their work.
While we strive to protect your personal information, no transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website and to analyze site traffic. For more information, please see our Cookie Policy, where you can manage your preferences and opt-out options.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Photo and video files will typically be retained for 2 years after the session, unless you request their deletion sooner.
8. International Data Transfers
Your data may be transferred to and processed in countries outside of the European Economic Area (EEA). Whenever such transfers occur, we ensure that they are subject to appropriate safeguards (such as Standard Contractual Clauses) in compliance with GDPR and other data protection regulations.
9. Data Breach Notification
In the event of a data breach that compromises your personal data, we will notify you and the relevant regulatory authorities within 72 hours, as required by applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational processes. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
- Email: hello@vividoraphotography.com
- Address: Järvevana tee 9, Tallinn, 11314, Estonia
